Product Management: I ensure that our product catalog is accurate, up-to-date, and visually appealing. This includes managing product descriptions, images, pricing, inventory levels, and categorization.
Marketing Strategy: I develop and implement effective marketing campaigns to reach our target audience, increase brand awareness, and drive traffic to the website. This includes social media marketing, email marketing, search engine optimization (SEO), pay-per-click advertising (PPC), and influencer partnerships.
Customer Service: I provide excellent customer service by responding promptly to customer inquiries, resolving issues, and ensuring a smooth shopping experience. This includes managing customer reviews, ratings, and feedback.
Order Fulfillment: I oversee the order fulfillment process, ensuring timely and accurate shipping, and managing returns, refunds, and exchanges.
Analytics and Reporting: I analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement. This helps me make data-driven decisions to optimize the business.
